Fundamentals of Customer Service
 Know your client
Know your market
Know your subject
Know when to close the deal in the best interest of customer
Once you respect the basics, as we do, then experience and skill will prevail
Most Brokers in today's market possess the technology to produce & Present a myriad of colorful charts and statistics.
We can also produce video, slide shows, web sites and all the current wonders of marketing tools. The past few months, if not the past few years, however, have shown this alone does not guarantee results.
This is of course no different to the insurance broking business Having a large number of offices and maximum number of employees does not guarantee, that will outperform the competition.
It is of knowing how best use your assets, and to deliver.
Having a focussed Management Team. |
We believe UNISON fits this profile regardless of market competition
The major advantage we have over the competition, is our flexibility. We deliver our best keeping in purview the interest of our clients/customers.
We are not burdened with the “profit center mentality” that plagues our competitors.
We are one of the most productive companies on a per capita basis, for our operations. This means we can offer a more competitive and wide ranging service to our clients
INNOVISION
In today's context “Innovision” combines the essence of innovation and vision for the future.
INNOVATION
Converting knowledge and insight into solution that create distinctive value.
VISION FOR FUTURE
The future is a journey, beyond the horizon. To reach there, we have to think globally,to constantly innovate, to explore the new & untried areas of Risk Transfers.
With vision and perseverance the future is a place worth striving for “Companies that meet the constant challenge of change will be always ready for what the new millennium holds in store”
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Service Approach