Service Approach

Objectives

Products

Service Approach

Fundamentals of Customer Service

Know your client

Know your market

Know your subject

Know when to close the deal in the best interest of customer

Once you respect the basics, as we do, then experience and skill will prevail

Most Brokers in today's market possess the technology to produce & present a myriad of colourful charts and statistics.

We can also produce videos, slide shows, web sites and all the current wonders of the marketing tools. The past few months, if not the past few years, however, have shown that this alone does not guarantee results.

This is of course no different to the insurance broking business. Having a large number of offices and maximum number of employees does not guarantee outperforming the competition.

Results are guaranteed by Unison through:

Making optimum use of existing assets and delivering the best services to clients through them.

Having a focussed, knowlegable & dedicated Management Team to resolve the needs of each client.

We believe UNISON fits this profile regardless of market competition

The major advantage we have over the competition, is our flexibility. We deliver our best, keeping in perspective, the interest of our clients/customers.

We are not burdened with the “profit center mentality” that plagues our competitors.

We are one of the most productive companies on a per capita basis, keeping in mind the structure of our operations. This means we can offer highly competitive and wide ranging services to our clients

INNOVISION

In today's context “Innovision” combines the essence of innovation and a vision for the future.

INNOVATION

Converting knowledge and insight into unparalleled solutions that create a distinctive value.

VISION FOR FUTURE

The future is a journey, beyond the horizon. To reach there, we have to think globally, constantly innovate, explore the new & untried areas of Risk Transfers & offer sublime services.

With vision and perseverance the future is a place worth striving for - “Companies that meet the constant challenge of change will be always ready for what the new millennium holds in store” .